If you’ve tried everything and it hasn’t worked, this is different.

We precisely palpate your body to find the real cause — treat it — and you notice the change immediately. Call us anytime 24/7 on 0448 000 957 to book — so we can help you.

Our History

A Trusted Name in Healthcare Across Mackay and the Whitsundays

Mackay Acupuncture Natural Medicine

Precise. Individualised. Minimal-needle. Clinically focused.

At Mackay Acupuncture & Natural Medicine, we believe that true wellness comes from addressing the root cause of your health concerns, not just the symptoms. Serving the Mackay community for decades, our clinic blends the time-honored wisdom of Traditional Chinese Medicine with a modern, patient-centered approach.

Whether you are seeking lasting pain relief, managing a chronic condition, or looking to optimize your overall vitality, our clinical team provides a calm, supportive space dedicated to your long-term recovery and well-being.

Years of Clinical Experience
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Satisfied Patients
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Dedicated Queensland Clinics
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This is for you if:

• you want fast, targeted pain relief
• other treatments haven’t fully resolved the problem
• you want clear answers and immediate treatment
• you prefer a structured plan with defined progress
• you expect to feel change early — and build it over a few sessions
• you’re ready to commit to a short course of care for lasting results

Serving Mackay and surrounding areas, including the Northern Beaches, Pioneer Valley, Sarina and the Whitsundays.

CALL US 24/7 – 0448 000 957 to make an appointment or BOOK ONLINE

Our Services

Mackay Clinical Care for Acute & Chronic Conditions

Providing evidence-informed, results-driven treatments in Mackay tailored to alleviate persistent discomfort and accelerate your body’s natural recovery.

Acute + Chronic Pain Relief

Headaches + Migraines

Women's Health

Men's Health

Fertility & IVF Support

Joint Pain

WorkCover Queensland Acupuncture

Acupuncture care for eligible WorkCover Queensland claims. First appointments may be booked online. Ongoing treatment requires approval from your doctor, case manager or WorkCover Queensland.

Getting you back to work

Mackay Acupuncture provides acupuncture treatment for injured workers with accepted WorkCover Queensland claims.

Treatment is provided by AHPRA registered Chinese medicine practitioners registered with the Chinese Medicine Board of Australia in acupuncture.

For accepted claims, initial acupuncture sessions may be covered without prior insurer approval. Further treatment usually requires insurer approval, your treating doctor’s support, and may involve a Provider Management Plan.

Please bring your claim number, insurer details, and any referral, medical certificate or approval information to your appointment.

Mackay Acupuncture Natural Medicine

Acupuncture care for eligible WorkCover Queensland claims. First appointments may be booked online. Ongoing treatment requires approval from your doctor, case manager or WorkCover Queensland.

Neoclassical Acupuncture

What happens in a session

We’ll get you lying face up on the table first.

Then we’ll have a quick chat.

We start by feeling through your arms, legs and torso.

We’re looking for where things are tight or not moving properly — what’s not working.

That tells us where to treat — often in a different part of the body.

We place a needle, then check again.

As things start to open up, you’ll usually notice the change yourself.

We just work through it step by step like that.

It’s not about how many needles — it’s whether it changes something.

People come in with all sorts of issues.

These are just some of the more common ones:

  • migraines and headaches
  • back, neck and joint pain
  • fertility and IVF support
  • stress, fatigue and sleep issues
  • sports injuries, musculoskeletal issues

We also work with more complex and long-standing conditions.

The focus isn’t the label —
it’s finding what’s not working and correcting it.

What and how we treat you

01.

Fast Pain Relief

Fast, Targeted Pain Relief

We treat pain in:
• back
• neck
• shoulders
• knees
• elbows
• hands and feet
• headaches
• sciatica

We assess quickly, treat precisely, and you feel the change.
If we can help — we’ll tell you. If not — we’ll be clear about that too.

02.

NCA - One Needle Acupuncture

This is not typical acupuncture.

Most treatments follow a set approach.
We don’t.

This is a higher level of acupuncture.

It’s based on precise palpation, minimal treatment, and checking the response straight away — not set routines or general protocols.

We use our hands to feel how your body is responding, find what’s not working, treat it — then check it straight away.

Dr Mark McAuliffe teaches this approach in Australia, and it’s used throughout the clinic.
Dr Laura Bell works the same way.

The goal is simple:

Find what’s causing the problem — and change it.

You’ll know if it’s working.

03.

Stress, Anxiety & Depression

If your system feels constantly “on edge” — poor sleep, low energy, difficulty switching off — something isn’t settling.

We use precise acupuncture to find what’s driving that response, treat it — and help your system shift quickly.

Treatment may include body and ear acupuncture, with protocols designed for stress and anxiety.

You’ll feel the difference as your system settles — most patients notice improved calm, sleep, and clarity within the first few sessions.

04.

Weight Loss & Metabolic Support

If weight isn’t shifting, something in the system isn’t regulating properly.

We assess what’s going on, treat it with precise acupuncture, and support it with a structured, practical approach.

This may include:
• body and ear acupuncture
• a structured 14-day nutrition plan to reduce inflammation and lose weight
• prescribed natural herbal formulas
• simple habits to support metabolism

You’ll feel the shift early — appetite settles, energy improves, digestion becomes more consistent.

From there, weight loss becomes steady and sustainable.

Includes 14-Day FREE Inflammation Reset Plan ($197 value)

Mackay Acupuncture Natural Medicine

Neoclassical Acupuncture

What happens in a session

We’ll get you lying face up on the table first.

Then we’ll have a quick chat.

We start by feeling through your arms, legs and torso.

We’re looking for where things are tight or not moving properly — what’s not working.

That tells us where to treat — often in a different part of the body.

We place a fine acupuncture needle, then check again.

As things start to open up, you’ll usually notice the change yourself.

We just work through it step by step like that.

It’s not about how many needles — it’s whether it changes something.

People come in with all sorts of issues.

These are just some of the more common ones:

  • migraines and headaches
  • back, neck and joint pain
  • fertility and IVF support
  • stress, fatigue and sleep issues
  • sports injuries, musculoskeletal issues

We also work with more complex and long-standing conditions.

The focus isn’t the label —
it’s finding what’s not working and correcting it.

Gallery

Our Clinic gallery

Clinical Standards

Our Customized Therapies for Pain Management

Acupuncture

Acupuncture treatment is used with great success in pain management of the body. It can be used to ease a painful neck, back, shoulders, hips and other…

Chinese Herbal Medicine

Chinese Herbal Medicine is usually customized to fit a person’s unique condition and needs. Chinese herbs for pain treatment are often used as formulas.

Nutritional Therapy

Each patient receives nutritional guidance that is tailored to their condition to reduce inflammation and toxicity from continual poor food choices.

Testimonial

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All of our skilled practices provide you with peace of mind when it comes to your family's health.

THE TEAM

Meet Our Team

Dr Mark McAuliffe — Acupuncturist / Chinese Medicine Practitioner

Senior Acupuncturist, NCA Clinical Instructor, over 40 years in natural medicine

Bethrene Laurenson

Practice Director

Dr Laura Bell — Acupuncturist / Chinese Medicine Practitioner

Associate Acupuncturist, B.App.Sc, Chinese Medicine Practitioner