Acupuncture & Herbal Medicine in Mackay

If you’ve tried everything and it hasn’t worked, this is different.

For your Acupuncture treatment we precisely palpate your body to find the real cause — treat it — and you notice the change immediately.

Call us anytime 24/7 on 0448 000 957  — so we can help you.

Our History

A Trusted Name in Healthcare Across Mackay and the Whitsundays

Mackay Acupuncture Natural Medicine

Minimal-needles, Clinically focused.

At Mackay Acupuncture Natural Medicine, we believe that true wellness comes from addressing the root cause of your health concerns, not just the symptoms. Serving the Mackay community and Whitsundays for decades, our clinic blends the time-honored wisdom of Traditional Chinese Medicine with a modern, patient-centered approach.

Whether you are seeking lasting pain relief, managing a chronic condition, or looking to optimize your overall vitality, our experienced clinical team provides a calm, supportive, safe space dedicated to your long-term recovery and well-being.

Years of Clinical Experience
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Satisfied Patients
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Dedicated Queensland Clinics
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This is for you if:

• you want fast, targeted pain relief
• other treatments haven’t fully resolved the problem
• you want clear answers and immediate treatment
• you prefer a structured plan with defined progress
• you expect to feel change early — and build it over a few sessions
• you’re ready to commit to a short course of care for lasting results

Serving Mackay and surrounding areas, including the Northern Beaches, Pioneer Valley, Sarina and the Whitsundays.

CALL US 24/7 – 0448 000 957 to make an appointment or BOOK ONLINE

Our Services

Mackay Clinical Care for Acute & Chronic Conditions

Providing evidence-informed, results-driven treatments in Mackay tailored to alleviate persistent discomfort and accelerate your body’s natural recovery.

Couple sitting together on a sofa

Acute + Chronic Pain Relief

man holding nose with a headache

Headaches + Migraines

Dr Laura Bell at Mackay Acupuncture Natural medicine palpating a patient

Women's Health

couple with new baby

Men's Health

pregnant woman

Fertility & IVF Support

woman holding painful wrist

Joint Pain

WorkCover Queensland Acupuncture

Acupuncture care for eligible WorkCover Queensland claims. First appointments may be booked online. Ongoing treatment requires approval from your doctor, case manager or WorkCover Queensland.

Getting you back to work

Mackay Acupuncture provides acupuncture treatment for injured workers with accepted WorkCover Queensland claims.

Treatment is provided by AHPRA registered Chinese medicine practitioners registered with the Chinese Medicine Board of Australia in acupuncture.

For accepted claims, initial acupuncture sessions may be covered without prior insurer approval. Further treatment usually requires insurer approval, your treating doctor’s support, and may involve a Provider Management Plan.

Please bring your claim number, insurer details, and any referral, medical certificate or approval information to your appointment.

Mackay Acupuncture Natural Medicine

Acupuncture care for eligible WorkCover Queensland claims. First appointments may be booked online. Ongoing treatment requires approval from your doctor, case manager or WorkCover Queensland.

Neoclassical Acupuncture

What happens in a session

We’ll get you lying face up on the table first.

Then we’ll have a quick chat.

We start by feeling through your arms, legs and torso.

We’re looking for where things are tight or not moving properly — what’s not working.

That tells us where to treat — often in a different part of the body.

We place a needle, then check again.

As things start to open up, you’ll usually notice the change yourself.

We just work through it step by step like that.

It’s not about how many needles — it’s whether it changes something.

People come in with all sorts of issues.

These are just some of the more common ones:

  • migraines and headaches
  • back, neck and joint pain
  • fertility and IVF support
  • stress, fatigue and sleep issues
  • sports injuries, musculoskeletal issues

We also work with more complex and long-standing conditions.

The focus isn’t the label —
it’s finding what’s not working and correcting it.

What and how we treat you

01.

Fast Pain Relief

Fast, Targeted Pain Relief

We treat pain in:
• back
• neck
• shoulders
• knees
• elbows
• hands and feet
• headaches
• sciatica

We assess quickly, treat precisely, and you feel the change.
If we can help — we’ll tell you. If not — we’ll be clear about that too.

02.

NCA - One Needle Acupuncture

This is not typical acupuncture.

Most treatments follow a set approach.
We don’t.

This is a higher level of acupuncture.

It’s based on precise palpation, minimal treatment, and checking the response straight away — not set routines or general protocols.

We use our hands to feel how your body is responding, find what’s not working, treat it — then check it straight away.

Dr Mark McAuliffe teaches this approach in Australia, and it’s used throughout the clinic.
Dr Laura Bell works the same way.

The goal is simple:

Find what’s causing the problem — and change it.

You’ll know if it’s working.

03.

Stress, Anxiety & Depression

If your system feels constantly “on edge” — poor sleep, low energy, difficulty switching off — something isn’t settling.

We use precise acupuncture to find what’s driving that response, treat it — and help your system shift quickly.

Treatment may include body and ear acupuncture, with protocols designed for stress and anxiety.

You’ll feel the difference as your system settles — most patients notice improved calm, sleep, and clarity within the first few sessions.

04.

Weight Loss & Metabolic Support

If weight isn’t shifting, something in the system isn’t regulating properly.

We assess what’s going on, treat it with precise acupuncture, and support it with a structured, practical approach.

This may include:
• body and ear acupuncture
• a structured 14-day nutrition plan to reduce inflammation and lose weight
• prescribed natural herbal formulas
• simple habits to support metabolism

You’ll feel the shift early — appetite settles, energy improves, digestion becomes more consistent.

From there, weight loss becomes steady and sustainable.

Includes 14-Day FREE Inflammation Reset Plan ($197 value)

Mackay Acupuncture Natural Medicine

Neoclassical Acupuncture

What happens in a session

We’ll get you lying face up on the table first.

Then we’ll have a quick chat.

We start by feeling through your arms, legs and torso.

We’re looking for where things are tight or not moving properly — what’s not working.

That tells us where to treat — often in a different part of the body.

We place a fine acupuncture needle, then check again.

As things start to open up, you’ll usually notice the change yourself.

We just work through it step by step like that.

It’s not about how many needles — it’s whether it changes something.

People come in with all sorts of issues.

These are just some of the more common ones:

  • migraines and headaches
  • back, neck and joint pain
  • fertility and IVF support
  • stress, fatigue and sleep issues
  • sports injuries, musculoskeletal issues

We also work with more complex and long-standing conditions.

The focus isn’t the label —
it’s finding what’s not working and correcting it.

Gallery

Our Clinic gallery

Clinical Standards

Our Customized Therapies for Pain Management

Acupuncture

Acupuncture treatment is used with great success in pain management of the body. It can be used to ease a painful neck, back, shoulders, hips and other…

Chinese Herbal Medicine

Chinese Herbal Medicine is usually customized to fit a person’s unique condition and needs. Chinese herbs for pain treatment are often used as formulas.

Nutritional Therapy

Each patient receives nutritional guidance that is tailored to their condition to reduce inflammation and toxicity from continual poor food choices.

Testimonial

See Our Independent Reviews On Google

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Regina Coxon profile picture
Regina Coxon
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Would highly recommend Dr Laura who took the time to listen to my complaint and provide effective treatment. The tingling and burning in my heel has gone. Not only that, I feel very relaxed after each session and sleep better as a result.
Posted on Google Google
Kristi Graham profile picture
Kristi Graham
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Always a relaxing experience and walk away feeling much better than when I arrived. The technique amazes me and what it has helped (pregnancy, nausea, vertigo, tennis elbow)
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Shell Monkey01 profile picture
Shell Monkey01
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I came to see Mark with Chest pain issues I have had for 18 months. After 3 treatments my pain has gone. I would like to thank Mark.
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Radu Mandreanu profile picture
Radu Mandreanu
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I was looking for a solution for my sciatic pain and hip arthritis which created increased difficulty in walking. The service I received, and the outcome can be described as excellent. I would not have any hesitations in recommending the centre and the practitioners within to anybody looking for a less invasive procedure with very good results and no undesirable side effects. Thank you very much for your service!
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Lance Hacker profile picture
Lance Hacker
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My wife is very happy with her results under Dr Laura. Her back pain is gone after a few short treatments. Thank you.
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Annie Larkin profile picture
Annie Larkin
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Very happy with the help and treatment Dr Laura has given me. My knee are the best they have felt in a long time.
Posted on Google Google
Ria Potoru profile picture
Ria Potoru
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I was suffering from excruciating lower back pain and numbness down my leg. I found myself in and out of the ED, and even strong pain relief wasn’t working. I reached a point where I was willing to try anything just to make the pain stop. After reading reviews about Dr Mark, I decided to try acupuncture for the first time. The fact that he uses only one needle is absolutely brilliant. I ended up having four treatments—each one slightly different. Everyone is different and may only need 1-4 treatments. After every session, my mobility improved and the pain reduced significantly—until I finally felt like I could breathe again. I highly recommend Dr Mark for anyone seeking real pain relief and healing at the source. After my fourth and final treatment, I literally jumped off the bed and walked out feeling like a new person. Thank you so much Dr Mark—you are truly a blessing. And thankyou to his wife at reception, for her warm, professional welcome every time. Meitaki Maata Maria 🙏😊
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Jon V profile picture
Jon V
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I’ve been seeing Dr Mark for a few sessions now, having severe neuropathy, low energy etc. it’s been truly amazing what he’s able to do. Symptoms have been improving each week. From having 3-4 hrs sleep weeks ago to 8hrs sleep the last few nights. Highly recommend this professional, Dr Mark is personable, listens and is very kind in his approach. Thanks again Dr Mark… regards Ross
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Karen Thomas profile picture
Karen Thomas
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I had been experiencing debilitating shoulder pain for a number of months. I’d been to the dr who prescribed multiple medications, I had X-rays , MRI’s, CT scans, and even 5 sessions at physio. NOTHING worked! I honestly felt miserable! I decided to look into acupuncture and found Mark via google reviews. I booked an appointment immediately (just purely based off the reviews) and hoped he could help me. WOW!! I found someone who actually listened to me, understood my pain, where it was coming from and Mark knew he could fix it! After just one session, my pain has 80% disappeared and I had my first pain free sleep in over 3 months that same night!! I’ve just had a second session this morning and I’ll do another in a week’s time. I honestly can’t put into words how amazing this therapy is! My only regret is not finding Mark sooner!
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Hayden Bethel profile picture
Hayden Bethel
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
If you're contending with something physical that's impacting your quality of life, don't hesitate or put off a consult with Dr. Mark. 110% recommend. Brief honest testimony: I have a condition that causes face & eye muscle to convulse uncontrollably and constantly for weeks/months on end periodically, it can be debilitating. There is no pharmaceutical or operational cure available. Traditionally, stress reduction, monthly Botox, benzodiazepine and FL-41 glasses are the established prescription for limited management of symptoms. I visited Mark three times in one week for acupuncture as a last resort and had 80% improvement after visit one to 95% on final, revisit not required for another 4+ weeks later. I only wish I had considered him sooner.

Our skilled practitioners provide you with peace of mind when it comes to your family's health.

THE TEAM

Meet Our Team

Dr Mark McAuliffe — Senior Acupuncturist Chinese Herbal Medicine Practitioner

NEOCLASSICAL ACUPUNCTURE DIRECT LINEAGE CLINICAL INSTRUCTOR • STRUCTURAL ALIGNMENT

Bethrene Joy Laurenson — Practice Director

CLINIC DESIGN • PATIENT EXPERIENCE

Dr Laura Bell — Principal Acupuncturist Chinese Herbal Medicine Practitioner

NEOCLASSICAL AcupuncturE • traditional Chinese Medicine